Refund/Cancellation Policy
​
1. Introduction
At Oregon Society of Commercial Investors, we strive to provide our customers with high-quality products and services. We understand that sometimes situations arise where you may need to request a refund or cancel an order. This Refund and Cancellation Policy outlines our practices regarding such requests.
2. Refund Policy
-
Eligibility: To be eligible for a refund, you must request it within 30 days of your purchase. Proof of purchase is required.
-
Non-Refundable Items: Certain items are non-refundable, including but not limited to:
-
Digital products
-
Customized or personalized items
-
Clearance items
-
-
Condition: To qualify for a refund, items must be returned in their original condition, unused, and in their original packaging.
3. Refund Process
-
Request: To initiate a refund, please contact our customer service at info@orsci.net or 503-882-2954 with your order details and reason for the request.
-
Approval: Once your request is received and inspected, we will notify you of the approval or rejection of your refund.
-
Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
4. Cancellation Policy
-
Order Cancellation: You may cancel your order within 48 hours of placing it for a full refund. After this period, cancellation requests will be handled according to our refund policy.
-
Service Cancellation: For subscriptions or services, you can cancel anytime before the next billing cycle to avoid future charges. No partial refunds will be issued for the remaining period of the subscription.
5. Late or Missing Refunds
-
Processing Time: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted.
-
Next Steps: If you’ve done all of this and still have not received your refund, please contact us at info@orsci.net for further assistance.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Oregon Society of Commercial Investors
1095 Dollar Street, West Linn, OR 97068
Email: info@orsci.net
Phone: 503-882-2954